A good review request is short, personal and easy to act on. Here are three to adapt.
1. Short and friendly
Subject: How do you like your order, Emma?
“Hello Emma, we hope you are enjoying your candle. Would you take a minute to tell other customers what you think? It helps them choose.”
2. The story
Subject: A small favour from a small shop
“We are a team of three in Toulon. Every review helps us more than any ad. Thank you for yours!”
3. For a repeat customer
Subject: You know us well by now
“This is your third order, thank you! Would you share your opinion with new customers?”
Tips
- One button per product.
- No pressure, no reward for positive reviews.
- An easy way to stop these emails.
Read how to get more reviews. Remindly sends your version automatically; see the demo.
Frequently asked questions
What is a good subject for a review request?
Personal and short, for example “How do you like your order, Emma?”.
Should the email contain the product photo?
Yes, it reminds the customer which product to review.
How long should the email be?
A few lines and a button per product.