Plants are living products: they travel badly, they do not go everywhere and they need care instructions.
Where you deliver
Let visitors check their postcode before choosing: Zonecheck.
Country rules
Some plants cannot cross borders: Restrictly limits them by country. Read restricting products by country.
Click and collect
Large plants are easier to pick up: Pickly.
Care guides
Light, water and repotting in a tab, plus a short FAQ.
Seasonal stock
Show when a plant is back with Backly.
Gift messages
A plant is a popular gift: add a message option with Giftly.
Seasonal shipping
Pause shipping of sensitive plants during heat waves or frost, and say so on the site. Customers prefer waiting to receiving a damaged plant.
Common mistakes
- Shipping plants in hot or freezing weeks without warning.
- No size information: a 15 cm plant looks huge on a white background.
- No care information after purchase.
Quick checklist
- Delivery area checker
- Country restrictions where needed
- Height and pot size on each plant
- Care tab
- Pickup option
- Back in stock date for seasonal plants
Frequently asked questions
Can I ship plants abroad?
Check the rules; many plants are restricted.
Should I offer pickup?
Yes, especially for large plants.
What info do customers need?
Light, watering and size at delivery.