A contact page is often the last step before a sale or a booking. A few details make the difference.
A short form
Name, email, message. A subject if it helps you sort. Every extra field costs messages.
Say when you answer
“We reply within one working day” reassures and avoids repeated messages.
Answer common questions first
Delivery, returns, opening hours: a short FAQ above the form saves everyone time.
Offer other ways
Phone, address and opening hours for local businesses. Some people prefer to call.
Confirm the message
A clear thank-you message, and optionally a confirmation email with a copy of what they wrote.
Contactly gives you a clean form in a minute. See the demo and how to stop spam without captcha.
Frequently asked questions
Where should the contact form go?
On a dedicated contact page, linked in the menu and footer.
Should I show my email address?
You can, but a form protects it from spam and keeps messages organised.
How many fields are too many?
Beyond four or five, fewer people send the form.