Recoverly Documentation

Overview

Recover abandoned carts: the cart is saved when the customer types an email at checkout, up to three reminder emails follow, with an optional unique coupon and a link that restores the cart.

• Win back customers who left at checkout
• One click restores their cart
• See exactly how much revenue was recovered

Best for: Any WooCommerce store with traffic at checkout

Installation

1. Download recoverly-abandoned-cart.zip from My account › My plugins or from your order email. Do not unzip it.
2. In WordPress, go to Plugins › Add New Plugin › Upload Plugin, choose the zip and click Install Now, then Activate.
3. Mention cart reminders in your privacy policy.

Requires WordPress 6.0+, PHP 7.4+, WooCommerce 7.0+. Works with any theme, block themes and page builders.

Features

• Saves the cart when the email is typed at checkout (classic and block checkout), and for logged-in customers
• Up to three reminder emails with your delays (default 1 hour, 24 hours, 3 days)
• Your subject, heading and message; the cart (pictures, quantities, prices) and the button are added automatically
• Optional unique coupon: single use, only for the customer's email, expires after your number of hours, applied automatically on return
• Recovery link restores the cart, fills in the email and opens checkout
• Stops automatically when the customer orders (even from another device) or unsubscribes
• Notice under the email field, unsubscribe link in every email
• Statistics: saved carts, reminded, recovered orders, recovery rate, recovered revenue
• Test email and live list of carts in WooCommerce › Abandoned carts
• Uses WooCommerce email templates; old carts deleted after 90 days
• Lightweight: no external service, your data stays on your site

Shortcodes

Paste a shortcode in any page, post, widget or page builder text block.

• [recoverly_preview]

Options of each shortcode are described in the Features above and in the plugin settings page.

Updates

Updates are free. When a new version is out, it appears in Dashboard › Updates of your WordPress site and you can install it in one click, or turn on automatic updates in Plugins. This works for the zip downloaded from your Woo-Plugins account; older copies can be replaced by downloading the latest version from My plugins. See the changelog.

Frequently asked questions