Trackly Documentation

Overview

Add carrier and tracking numbers to orders, send the tracking link by email and in My account, and give customers a Where is my order? page.

• Tracking link in emails and My account
• Where is my order? page
• 10+ carriers and your own

Best for: Every store that ships parcels

Installation

1. Download trackly-order-tracking.zip from My account › My plugins or from your order email. Do not unzip it.
2. In WordPress, go to Plugins › Add New Plugin › Upload Plugin, choose the zip and click Install Now, then Activate.

Requires WordPress 6.0+, PHP 7.4+, WooCommerce 7.0+. Works with any theme, block themes and page builders.

Features

• Shipment tracking box in the order: carrier, tracking number, several parcels
• Colissimo, Chronopost, Mondial Relay, DHL, UPS, FedEx, GLS, DPD, USPS, Royal Mail, plus your own carriers
• Mark as completed in the same step: the Completed email includes the tracking link
• Tracking on the order page and a Track button in My account
• “Where is my order?” page: order number + email, progress steps and tracking link
• Lookup protected by email check and rate limit
• Classic and block themes, HPOS compatible

Shortcodes

Paste a shortcode in any page, post, widget or page builder text block.

• [trackly_track]

Options of each shortcode are described in the Features above and in the plugin settings page.

For developers

Customize the plugin from your theme’s functions.php or a small plugin, without editing its files (your changes survive updates).

Filters

• trackly_carriers
• trackly_lookup_html
• trackly_order_id
• trackly_sanitize

add_filter( 'trackly_carriers', function ( $value ) {
	// Change $value here.
	return $value;
}, 10, 1 );

Actions

• trackly_admin_after_form
• trackly_admin_before_form
• trackly_admin_form_end
• trackly_shipped

Updates

Updates are free. When a new version is out, it appears in Dashboard › Updates of your WordPress site and you can install it in one click, or turn on automatic updates in Plugins. This works for the zip downloaded from your Woo-Plugins account; older copies can be replaced by downloading the latest version from My plugins. See the changelog.

Frequently asked questions