Every customer sees the thank you page, right after paying, when trust is highest. Most stores waste it on a plain table. Here are seven ideas to use it better.
1. Say thank you like a person
Use the first name: “Thank you, Emma! Your order #1052 is confirmed.”
2. Explain what happens next
Email sent, preparation, shipping with tracking: three short steps remove most post-purchase questions.
3. Give a code for the next order
A unique, single-use code with an expiry date (for example 10% for 30 days) gives a concrete reason to come back. Read how to set it up without losing margin.
4. Suggest the right products
Accessories, refills or matching products, picked from what the customer just bought.
5. Invite to create an account
For loyalty points, faster checkout and order tracking.
6. Ask for a review later, not now
The product has not arrived yet. Plan the review request for after delivery.
7. Keep it short
One message, one code, four products. The order details stay below.
Thankly adds a personal confirmation, next steps, a unique next-order code and product suggestions to the classic and block confirmation page. See it on the demo.
Frequently asked questions
Can I customize the WooCommerce thank you page without code?
Yes, with Thankly you change the texts, the next steps, the code and the suggestions from the settings.
Should the thank you page show a coupon?
A next-order code is a good reason to come back, if it is unique and limited in time.
Does it work with the block checkout?
Yes, Thankly works on the classic and the block order confirmation page.