A good closing message is short, friendly and gives a date. Here are examples to adapt.
Banner
“We are on holiday until January 5. You can still browse the products; orders reopen on January 5.”
Or, if you keep selling: “We are on holiday until January 5. You can still order: your parcel will ship from January 5.”
Product page notice
“This item will be shipped from January 5. Thank you for your patience!”
Checkout message
“Orders are paused until January 5. See you very soon!”
Email auto-reply
“Thank you for your message. We are away until January 5 and will answer as soon as we are back. Orders placed now will ship from January 5.”
Tips
- Always give the return date.
- Stay positive: “see you soon” rather than “closed”.
- Remove the messages on time, or let them disappear automatically.
Closely shows these messages and removes them by itself on reopening. Read how to close your store properly.
Frequently asked questions
What should a holiday message include?
The return date and what happens to orders.
Where should the message appear?
In a banner, on product pages, at checkout and in your email auto-reply.
Can the message disappear automatically?
Yes, Closely removes it at the reopening date.