For many customers, sending a message is easier than filling in a checkout, especially on a phone or for a first purchase. An “Order on WhatsApp” button meets them where they are.
Stores where it works
- Local shops, bakers, florists and caterers.
- Made-to-order and personalised products.
- Customers who want to ask a question before buying.
A ready-made message
The message should contain the product, the options, the quantity, the price and the link, so you can answer in seconds.
Answer fast
A reply within the hour keeps the sale warm. Saved replies help.
Keep the checkout too
Most customers still prefer to pay online; WhatsApp is an extra door, unless you choose to take orders only by message.
Whatsly adds the button to product pages and the cart, with the message ready. See the demo.
Frequently asked questions
Do I need WhatsApp Business?
Not necessarily, but its saved replies and labels help with orders.
Can customers send their whole cart?
Yes, Whatsly has a cart button with every line and the total.
Can I hide the add to cart button?
Yes, the WhatsApp-only mode does it.