Shipping and returns are among the first things customers check before buying. A short, clear tab on every product page answers them without sending customers to a long policy page.
The template
Delivery
- Free delivery from 60 € in mainland France, otherwise 4,90 €.
- Orders before 2 pm leave the same day; delivery in 2 to 3 business days.
- Click & Collect in our shop: ready in 2 hours.
Returns
- 30 days to change your mind.
- Free returns: the label is in your parcel.
- Refund within 5 days after we receive the item.
A question? Write to us, we answer within 24 hours.
Adapt it
- Use your real delays and thresholds, and keep them up to date.
- Mention exceptions (personalised products, food) clearly.
- Link to the full policy at the end.
Show it everywhere
Add the tab once for all products. Complete it with an estimated delivery date near the add to cart button.
Tably shows this tab on all products, some categories or chosen products, with a delivery icon. See it on the demo and read more product tab ideas.
Frequently asked questions
Should shipping information be on every product page?
Yes, a short version on the product page, with a link to the full policy.
How long should the shipping tab be?
A few lines: delays, costs, pickup and returns.
Can I show the same tab on all products?
Yes, with a global tab in Tably.